1. Who I am My website address is: https://hopecounsellingpractice.co.uk. This practice is operated by Chrissy Lynch, a Data Controller registered with the ICO.

2. Personal Data & Counselling Records I collect personal information (name, contact details) and sensitive health data to provide safe counselling. These records are stored securely on password-protected devices and kept for [7 years] as per insurance requirements.

3. Cookies This website uses essential cookies to ensure the site functions correctly. I do not use tracking or marketing cookies. You can set your browser to refuse all or some browser cookies if you prefer.

4. Embedded content from other websites Articles or sections on this site may include embedded content (e.g. Google Maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you or use cookies.

5. Your Rights Under GDPR, you have the right to access, amend, or request the deletion of your data. Please contact hopecounselling34@outlook.com with any requests.